Scope of Guarantee
All products on ClosetHunk.com are guaranteed to be delivered within 60 days from receiving payment confirmation (90 days for deliveries to Russia,120 days for deliveries to Brazil). If you buy any product through the site, you are protected if you don’t receive your order on time.
Full refunds are not available under the following circumstances
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the seller’s control (i.e. not cleared by customs, delayed by a natural disaster)
3. Other exceptional circumstances outside the control of ClosetHunk.com
4. Unauthorized charges made to your bank account (e.g. if you bypassed ClosetHunk.com and made a payment directly to a third party)
Conditions for Submitting Refund Requests
1. You didn’t receive your order within the guaranteed delivery time.
2. You can submit refund requests up to 15 days after your order has exceeded the guaranteed delivery time. You can do this by sending an email to firstname.lastname@example.org with a copy of the order confirmation and a tracking code.